Frequently Asked Questions

21. What happens once my completed Application Form is sent off?

The Midcounties Co-operative Funeralcare Funeral Planning Team will send you a Documents Folder containing:

• A covering letter.

• Two copies of your Plan Summary with details of your Plan.

• Important information on next steps.

• Further information for clients with Burial Plans.

• A Funeral Requests Form (if you have purchased a Set Funeral Plan).

If you are paying by monthly instalments over 12, 24, 36, 60 or 120 months by Direct Debit, the covering letter will confirm the set period you are paying over, the amount of the payment and the date of your first Direct Debit payment.

22. What about The Co-operative Membership Share of the Profits?

The Plan Purchaser is entitled to membership points on the purchase of a Funeral Plan, as long as a valid membership number is recorded on the Application Form at the time of taking out the Plan.

To find out more about the benefits of membership and to become a member call 0800 435 902, or visit www.midcounties.coop/join-us/